Call us
Speak with a support agent for urgent order help.
Sell on FlipZip
Become a seller and reach customers across India.
Common questions
How do I track my order?
Go to My Orders, find your order, and click "Track shipment". You'll see a live 5-step timeline from order placed to delivered.
What's your return policy?
Most items qualify for a 7-day return from delivery. Open the order in My Orders and tap "Request return". Refunds land in 5β7 business days for prepaid orders, and to a bank account you provide for COD orders.
Do you deliver in my city?
We deliver pan-India. Enter your pincode on the cart page to see the expected delivery date and confirm COD availability.
How do I cancel an order?
Orders can be cancelled until they're shipped. Open the order from My Orders β "Cancel order". After shipping, please contact support.
How do FlipCoins work?
You earn FlipCoins on every delivered order. 1 FlipCoin = βΉ1 toward any future purchase. See your balance on My Account β Rewards.
